Dripflow
All posts

How to

Updating Facebook permissions for reviews

by Dripflow

Overview

In this article you will get instructions on how to update your Facebook permissions in order to provide access to dripflow to your reviews / recommendation data. Note: Data can only be imported if you have reviews/recommendations on your page.

1. Click ‘Profile settings > My Account’ top right

Dripflow Profile Settings menu with My Account selected

2. Click ‘Disconnect’

Connect Social Platforms panel with a Disconnect button for the Facebook page

3. Click ‘Connect’

Connect Social Platforms panel with the Facebook Connect button

4. Click ‘Continue as…’

Facebook prompt to continue with your account when connecting Dripflow

5. Click ‘Business Integrations Settings’

This will open in a new tab in your browser.

Facebook message saying DripFlow.io was previously linked, with a link to Business Integrations Settings

6. Click ‘View and Edit’ next to dripflow

Facebook Business Integrations list with View and edit highlighted for DripFlow.io

7. Scroll to find the permission ‘Read user content on your Page’ and turn on the switch.

Your Facebook page should be visible below already & be ticked but do double check this.

Once you’ve done this, close this tab to return to the previous tab.

Facebook permission Read user content on your Page turned on

8. Click ‘Ok’

This will now return you to dripflow.

Facebook message saying DripFlow.io was previously linked, with the OK button highlighted

9. When you return back to dripflow, you will see this prompt, make sure to click ‘NO’.

You’re all set to start importing your review data. Check out the next article for further direction.

Prompt asking whether to re-create videos for existing listings, with No highlighted

View Next Article: How to import & create review graphics